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Apple Silicon and macOS Compatibility

If you see a warning from Apple that the app “will no longer be supported” on future versions of macOS, or if the app won’t start on your new Mac, this page explains what is going on and how to fix it.

The latest versions of all our apps fully support the latest versions of macOS and Windows, so the cause is almost always an old version or the wrong platform.

Apple Says the App Will No Longer Be Supported

When you launch the app, macOS may show a message saying the app “will no longer be supported” on future versions of macOS. This warning almost always means that the Intel build of the app is installed.

Apple Silicon Macs (M1, M2, M3 and M4) can run Intel apps through Rosetta, but Apple is gradually dropping support for Intel apps. The warning is Apple’s way of telling you that the Intel build will stop working at some point in the future.

The fix is simple: install the Apple Silicon build of the app instead. It runs natively on your Mac and is fully compatible with current and future versions of macOS.

Which Build Do I Have: Apple Silicon or Intel?

To check which build is installed:

  1. Open Finder and go to the Applications folder;
  2. Right-click the app and choose Get Info;
  3. Look at the Kind line in the window that opens.

If the Kind line says “Application (Intel)”, you have the Intel build. If it says “Application (Universal)” or “Application (Apple Silicon)”, you already have a build that runs natively on Apple Silicon.

Download the Apple Silicon Version

Download the Apple Silicon build from our official downloads page. Find your app in the list and download the Apple Silicon version of it.

Download the software from our site only. Third-party download sites may offer outdated or incorrect builds, and we cannot guarantee that files from those sites work with your license.

The Apple Silicon build is fully compatible with current and future versions of macOS, so installing it removes the Apple warning for good.

Very Old Versions Won’t Run on New macOS

Some very old versions genuinely cannot run on new macOS, no matter which build you install. This usually applies to apps released long before the switch to Apple Silicon: they were built for much older systems and might not work on current macOS.

If you use one of these versions, you have two options:

  • Upgrade to the latest version. Enter your license key on the renewal page to see the upgrade price. Old licenses do not unlock the latest versions, so a renewal is required.
  • Keep an older Mac that still runs the macOS version your software was built for. Your license keeps working on that machine.

If you prefer to keep your current version, it remains downloadable from the old versions page.

Still Doesn’t Work?

If the app still won’t start after you install the Apple Silicon build, please contact us and describe the problem. Include the app name, the version, and the exact text of any error message.